How do I withdraw money?
Deposits & WithdrawalsLast reviewed Oct 8, 2026
Open Wallet, choose Withdraw, and request a payout to a crypto address (TRC20, BEP20, ERC20, Polygon or Solana) or by bank wire.
What you need first:
- A verified identity (ID, selfie and approval). Withdrawing needs it for everyone, whether you mainly buy or sell.
- At least $20 to withdraw.
- Enough available balance. Money already in other pending withdrawals does not count.
Good to know:
- A 1% platform fee is taken from withdrawals: you receive the amount minus the fee.
- You can make up to 3 withdrawal requests per hour.
- Payouts are made by our team after a review. We do not promise a payout time, and the status of your request is always on the Wallet page.
- Check the address or bank details carefully. A payment sent to a wrong address can't be recovered.
Was this helpful?
Related articles
What do the withdrawal statuses mean?Every withdrawal moves through these steps. The money stays in your wallet, set aside so you can't spend it, until the payout is complete.Deposits & WithdrawalsWhat is the withdrawal fee?Withdrawals have a platform fee of 1% of the amount you withdraw. You receive the amount minus the fee.Fees & PlansHow do I verify my identity?Open Settings, then Verification. There are two steps. Step 1: confirm your email. We send a 6-digit code to your email address.VerificationCan I cancel a withdrawal?Yes, until it is Approved. Open the request on your Wallet page and cancel it; the money you had set aside is available again.Deposits & Withdrawals
Still need help?
Tell us what happened and we will look at it.