Trust & Disputes
Reputation, reports and what to do when a deal goes wrong.
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What does "Call Escrow Admin" do?Use Call Escrow Admin when you want a person to help with a deal, without starting a formal dispute.How do I open a dispute?Either the buyer or the seller can open a dispute on a deal, from the moment it is funded until the handover is complete.What evidence can I upload in a dispute?You can add a written statement (10 to 3000 characters) and files, up to 5 submissions with up to 5 files each.How is a dispute decided, and what can the outcome be?A dispute goes through these steps: Evidence, Review, sometimes Mediation, then a Ruling. A ruling can be appealed once.Can I appeal a dispute ruling?Yes. A ruling is not final until the appeal period passes: each dispute can be appealed once, within 72 hours of the ruling.What is the trust score?Every member has a trust score from 0 to 100. It starts at 0 and changes with what you do on AccsMarkets: +5 for each completed deal, for…What do the badges next to a name mean?There are two different things you may see. Badges granted by our team are given by hand: Blue Verified Gold Business Grey Official Orange…What are seller levels?Seller levels show how established a seller is. The levels are New, Verified, Trusted, Professional and Top seller.How do reviews work?After a deal is completed, the buyer and the seller can each review the other.My account was restricted or banned. What can I do?Actions on an account go from mild to serious: Warning: a notice only. It can't be appealed.
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